Site Operations Supervisor
Lead a supportive site team, keep transport running smoothly and drive safe, efficient operations — with great benefits and opportunities to grow at Bensons for Beds.
Are you passionate about keeping things moving, creating operational excellence, and helping teams achieve their best? We are seeking an enthusiastic and highly organised individual who thrives in dynamic environments to join our site leadership team.
Site Transport and Operations Supervisor – Key Responsibilities for Operational Success
Oversee and coordinate all site transport activities, ensuring vehicles, deliveries, and schedules run smoothly, efficiently, and safely
Maintain effective communication with internal teams, third-party hauliers, and suppliers to facilitate timely, accurate dispatch and receipt of goods
Proactively resolve daily transport and operational challenges, identifying improvements and implementing solutions to enhance performance
Supervise and support site-based team members, promoting high standards and a culture of collaboration, safety, and wellbeing
Monitor and analyse delivery metrics, site performance, and compliance with Health & Safety, quality, and environmental standards
Assist with resource planning, including staff rotas and vehicle allocation, to meet fluctuating operational demands
Ensure accurate completion, maintenance, and reporting of key operational records and documentation
Support a safe and legally compliant Cross Dock and Transport operation
Supporting the Cross Dock operations, operating plans, fleet, equipment and resourcing levels meet demand
Help to Manage driver hours in line with working time legislation
Help to Organise service and maintenance of MHE and vehicles in line with legal requirements
Driving Site Transport Excellence & Teamwork
Demonstrable experience in site-based transport, operations, or logistics coordination, ideally within a fast-paced commercial environment
Strong people skills; able to lead, motivate, and develop teams with empathy and fairness
Excellent organisational and problem-solving abilities; proactive under pressure and adaptable to changing demands
Confident communicator, able to build positive relationships with internal and external partners
Comfortable interpreting performance data to drive continuous improvement and operational success
Person Attributes – Adaptability, Safety Focus, and Communication
Adaptable and flexible in approach, comfortable supporting various site operations as needs change
Keen awareness of Health & Safety, with a commitment to fostering a safe, inclusive, and respectful workplace
Excellent attention to detail, taking pride in ensuring site presentation and operational standards are upheld
Collaborative, open to feedback, and passionate about helping both people and processes improve
Your Wellbeing, Career Growth, and Benefits
Competitive salary and performance-based incentives
Up to 50% colleague product discount
Comprehensive health and wellbeing support, including Medicash cashback and Retail Trust membership
Annual leave buy and sell scheme, with increased entitlement for long service
Pension scheme (Legal & General)* and Group Income Protection*
Enhanced family leave policies*
Ongoing learning and development, with opportunity for progression across our nationwide business
(*qualifying periods apply)
Belong at Work – Inclusion, Diversity, and Team Spirit
Everyone deserves respect and the chance to thrive at work. We proudly celebrate diversity, equity, and inclusion—welcoming applications from people of all backgrounds and identities. Bring your strengths to a collaborative, innovative team where you’ll be supported, valued, and empowered to develop your career. If you love bringing people together, solving challenges, and playing a key role in operational excellence, we’d be delighted to hear from you.
- Division
- Warehouse & Logistics
- Department
- Warehouse & Distribution
- Role
- Site Operations Supervisor
- Locations
- Petre Court DC
- Full or Part Time
- Full time
- Contract Type
- Permanent
- Weekly Hours
- 40
- Annual Salary
- 31096
Colleagues
About Bensons for Beds
At Bensons for Beds, we’re driven by one purpose - to help more people get a better night’s sleep. And with 70 years in retail, and 100 years in manufacturing, we’ve got plenty of experience in making this mission a reality.