Customer Delivery Van Driver
This isn’t just a driving job – it’s about making our customers happy and helping deliver and build their new beds and furniture to help them get the best nights sleep
We usually respond within a week
Mon–Fri | Bonus | No Weekends! |
We’re hiring a Customer Delivery Van Driver to join our home delivery team.
Are you a reliable van driver who takes pride in excellent customer service? This role is more than driving — you’ll deliver household items into customers’ homes, set up and position products with care, and ensure every customer receives a professional, friendly experience.
What you'll get:
- Competitive salary + performance bonus (typical earnings include weekly bonus based on driving style and customer feedback)
- Mon–Fri only – no weekend work!
- Paid training + new-starter welcome bonus
- Life assurance
- Access to Medicash for health cashback and wellbeing offers
- Colleague discount on our products
The job:
- Deliver mattresses, bed frames and bedroom furniture using a company van
- Carry items safely into customers’ homes and position/assemble as required in the room of choice
- Provide a friendly, professional service — customers are central to everything we do
- Work as part of a two-person delivery team
- Use a PDA to capture signatures and complete required paperwork accurately
- Drive safely, follow vehicle checks and help maintain vehicle standards
Who we want:
- Full UK driving licence category C1 (or equivalent) where required by role, and a valid driver CPC / digital driver card as applicable
- Previous experience driving delivery vans in a customer-facing role preferred
- Familiarity with digital tachographs and relevant driving regulations
- Good people skills with experience delivering excellent customer service
- Ability to lift and manoeuvre heavy items of furniture; manual handling experience is essential
- Comfortable using a PDA or handheld device to record deliveries (training provided if required)
- For insurance purposes you should be aged 21 years or over
We are committed to an inclusive workplace and welcome applications from people of all backgrounds. If you share our values of being devoted, driven and professional, we’d love to hear from you.
Key responsibilities:
- Complete daily vehicle checks and maintain vehicle cleanliness and safety standards
- Deliver and assemble products into customers’ homes, ensuring items are presented and installed correctly
- Operate a PDA to confirm deliveries, collect customer signatures and complete required documentation
- Work collaboratively with your delivery partner to meet daily route targets and provide a positive customer experience
- Adhere to health & safety and manual handling guidelines at all times
- Report any vehicle issues or customer concerns promptly to the depot or manager
Skills and experience:
- Valid UK driving licence appropriate for the vehicle used and, where applicable, driver CPC qualification
- Previous commercial or delivery driving experience desirable
- Practical knowledge of manual handling and safe lifting techniques
- Good communication skills and a customer-focused approach
- Organised, punctual and able to manage time effectively on a daily route
- Comfortable using basic digital tools such as PDAs and mobile apps; willingness to learn company systems
The cool side of the pillow (our benefits):
Alongside a competitive salary and bonus, we offer a range of colleague benefits which may include:
- Colleague discount on products
- Health and wellbeing support, including access to Medicash and employee assistance programmes*
- Life assurance and group income protection*
- Pension scheme provided by an external provider*
- Annual leave entitlement with options to buy or sell additional days
- Learning and development opportunities and internal career progression
(*qualifying periods apply)
- Division
- Warehouse & Logistics
- Department
- Warehouse & Distribution
- Role
- Customer Delivery Van Driver
- Locations
- Newtownabbey Warehouse
- Full or Part Time
- Full time
- Contract Type
- Permanent
- Weekly Hours
- 40
- Annual Salary
- 33421
Colleagues
About Bensons for Beds
At Bensons for Beds, we’re driven by one purpose - to help more people get a better night’s sleep. And with 70 years in retail, and 100 years in manufacturing, we’ve got plenty of experience in making this mission a reality.