We are looking for a proactive and dedicated individual to join our team as a Customer Delivery Assistant. This is an exciting opportunity to work in a dynamic environment, supporting the delivery of excellent service to our valued customers.

Key Responsibilities in Customer Service and Delivery

• Provide outstanding customer service throughout the delivery process, ensuring customer satisfaction at every stage.
• Assist with the smooth delivery of products to customers, supporting drivers and team members as required.
• Handle customer queries in a professional and courteous manner, both in person and over the telephone.
• Support the team in managing deliveries, helping with loading, unloading, and checking products.
• Monitor delivery schedules and communicate effectively with the wider team to ensure timely completion.

Skills and Experience for Success

• Excellent communication and interpersonal skills, with a passion for delivering high-quality customer service.
• Ability to work as part of a team and follow instructions accurately.
• Good time management skills and the ability to handle multiple tasks efficiently.
• Previous experience in a customer-facing or delivery role is desirable but not essential.
• Positive attitude, reliability, and willingness to learn new skills.

Why Join Our Delivery Team?

• Be part of a supportive and inclusive team where your contribution makes a real difference.
• Opportunities for learning, development, and career progression within the company.
• Competitive salary and staff benefits.
• Access to ongoing training and support to enhance your skills in customer service and logistics.

Requirements for the Customer Delivery Assistant Role

• Eligibility to work in the UK.
• Flexibility to work a range of shifts including weekends, as required by business needs.
• Basic numeracy and literacy skills.
• A friendly and approachable manner suitable for customer-facing responsibilities.
• Experience of working as part of a delivery crew